Frequently Asked Questions
Everything you need to know about shopping for a sustainable home.
What makes Livestainable products eco-friendly?
We curate our collection based on strict sustainability criteria, focusing on biodegradable materials, recycled components, and ethically sourced wood to ensure a minimal environmental footprint.
How long does shipping take for home decor items?
Standard shipping typically takes 3-7 business days. For larger furniture pieces, delivery may take 10-14 business days depending on your location and the specific logistics required.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
Do you offer international shipping?
Currently, we ship within the continental United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are the cleaning products sold here safe for pets and children?
Yes, all our home cleaning solutions are non-toxic, plant-based, and free from harsh chemicals like phthalates and parabens, making them safe for the entire family.