Returns & Exchanges
At Livestainable, we want you to be completely satisfied with your sustainable home purchases. If a product doesn't meet your expectations, we offer a straightforward 30-day return policy to ensure your home remains a place of comfort and quality.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and submit a formal request.
Package Your Items
Carefully place the unused items back into their original eco-friendly packaging, ensuring all tags and protective materials are intact.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing